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LogginDaemo Dead or Stopped

Hello.

This monday (2 days ago) i noticed that i had no logs on firewall and it was saying "loggindaemon dead".

So i restarted my firewall, surprisely, it did not failover and i had to hard reboot both of my firewalls here.

So today, again, loggindaemon is dead, so i tried to restart the service with the command service garner:restart -ds nosync

It said "running" but for only a few seconds and it turned to "stopped".

So, anything i can do?

Firmware SFOS 18.0.4 MR-4

XG330

This thread was automatically locked due to age.

Top Replies

LuCar Toni over 3 years ago +1

Sounds like your data is corrupt or for whatever reason the database has an issue. You should log a support case to get somebody looking at this.

Parents

0 FormerMember over 3 years ago

Hi Adriano Custodio,

Thank you for reaching out to Sophos Community.

Request to share the output of below commands here or via PM.

==> Login to SSH > 5. Device Management > 3. Advanced Shell

18.0.4 MR-4# service -S | grep garner
18.0.4 MR-4# service -S | grep DEAD
18.0.4 MR-4# service -S | grep STOPPED

18.0.4 MR-4# df -kh

18.0.4 MR-4# ls -lahr /var/cores

18.0.4 MR-4# tail -n 50 /log/garner.log

==> Restart the garner service and check garner.log again ==> # service garner:restart -ds nosync

18.0.4 MR-4# tail -n 50 /log/garner.log

18.0.4 MR-4# tail -n 50 /log/postgres.log
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0 Adriano Custodio over 3 years ago in reply to FormerMember

Hello, here are the outputs of the commands requested.

XG330_WP01_SFOS 18.0.4 MR-4# service -S | grep garner
garner               DEAD
XG330_WP01_SFOS 18.0.4 MR-4# service -S | grep DEAD
garner               DEAD
XG330_WP01_SFOS 18.0.4 MR-4# service -S | grep STOPPED

XG330_WP01_SFOS 18.0.4 MR-4# df -kh
Filesystem                Size      Used Available Use% Mounted on
none                    234.6M      2.8M    215.5M   1% /
none                      5.8G     24.0K      5.8G   0% /dev
none                      5.8G     52.3M      5.8G   1% /tmp
none                      5.8G     14.8M      5.8G   0% /dev/shm
/dev/boot               127.7M     38.0M     87.0M 30% /boot
/dev/mapper/mountconf
                        385.4M     82.3M    299.0M 22% /conf
/dev/content             15.5G    693.8M     14.9G   4% /content
/dev/var                131.6G     96.9G     34.7G 74% /var

XG330_WP01_SFOS 18.0.4 MR-4# ls -lahr /var/cores
drwxr-xr-x    2 nobody   nobody      4.0K Jul 9 2017 waf
-rw-------    1 root     0         656.0K Oct 23 18:47 core.smtpd
-rw-------    1 root     0          19.4M Aug 17 2017 core.sandbox_reportd
-rw-------    1 root     0          69.7M Mar 22 15:30 core.garner
-rw-------    1 root     0          72.8M Jan 13 2020 core.awarrenhttp
-rw-------    1 root     0         572.9M Jan 13 2020 core.EpollWorker_01
-rw-------    1 root     0         768.8M Jan 19 2018 core.EpollWorker_00
drwxr-xr-x   46 root     0           4.0K Mar 25 06:19 ..
drwxrwxrwt    3 root     0           4.0K Mar 22 23:58 .

XG330_WP01_SFOS 18.0.4 MR-4# tail -n 50 /log/garner.log
(if_name => disp_if_name)'Port8' => 'Port8'
(if_name => disp_if_name)'Port8' => 'Port8'
MESSAGE   Mar 24 17:31:47 [4152932672]: parse_nw_inf_data: args: 'Port9###Port9
'
(if_name => disp_if_name)'Port9' => 'Port9'
(if_name => disp_if_name)'Port9' => 'Port9'
MESSAGE   Mar 24 17:31:47 [4152932672]: height_of_tree : 5
XG330_WP01_SFOS 18.0.4 MR-4# tail -n 50 /log/garner.log
(if_name => disp_if_name)'Port8' => 'Port8'
(if_name => disp_if_name)'Port8' => 'Port8'
MESSAGE   Mar 24 17:31:47 [4152932672]: parse_nw_inf_data: args: 'Port9###Port9
'
(if_name => disp_if_name)'Port9' => 'Port9'
(if_name => disp_if_name)'Port9' => 'Port9'
MESSAGE   Mar 24 17:31:47 [4152932672]: height_of_tree : 5
MESSAGE   Mar 24 17:31:47 [4152932672]: no_of_nodes: 18
MESSAGE   Mar 24 17:31:47 [4152932672]: size of tree 360
MESSAGE   Mar 24 17:31:47 [4152932672]: setting ssl threads locks...
MESSAGE   Mar 24 17:31:47 [4152932672]: ssl thread setup done
MESSAGE   Mar 24 17:31:47 [4152932672]: Daemon initialization complete
svc:init_uid_continue_mode:Error:cannot get the data page /uval20
SFEVENTSFTS: Mar 24 17:31:47:sfeventsfts_set_permitted_diskspace: permitted_diskspace 18697261056
SFEVENTSFTS: Mar 24 17:31:47:sfeventsfts_set_permitted_diskspace: used diskspace 16470155284
[ghb] ghb_init successful
MESSAGE   Mar 24 17:31:47 [4152932672]: [SCM::scm_init] /cfs/system/logging/cm.conf
[ghb] Connection to heartbeatd established
ERROR     Mar 24 17:31:47 [4152932672]: [SCM::scm_init_config_data] Invalid config object
ERROR     Mar 24 17:31:47 [4152932672]: [SCM::scm_init] scm_init_config_data failed
ERROR     Mar 24 17:31:47 [4152932672]: /lib/garner/outputplugin/libscm.so: init failed
ERROR     Mar 24 17:31:47 [4152932672]: parent_main: output plugin initialization failed
NOTIFICATIONS: Mar 24 17:31:47:notifications_output: plugin handle invalid
ERROR     [CRFORMATTER] Mar 24 17:31:47 [4152932672]: crformatter_output: plugin handle invalid
SFEVENTSFTS: Mar 24 17:31:47:sfeventsfts_output: output_data_list is NULL
ERROR     [CRFORMATTER] Mar 24 17:31:47 [4152932672]: crformatter_output: plugin handle invalid
Plugin not Initialized or Invalid handle NULL
sethreshold_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: resolver_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: resolver_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: resolver_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: resolver_output: plugin handle invalid
Mar 24 17:31:47: OPPOSTGRES: oppostgres_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: garner_main::calling garner_shutdown
MESSAGE   Mar 24 17:31:47 [4152932672]: garner: Closing servers

Freeing node[Port5]
Freeing node[Port8]
Freeing node[GuestAP]
Freeing node[Port4]
Freeing node[Port6]
Freeing node[Port2]
Freeing node[Port7]
Freeing node[Port3]
Freeing node[Port10]
Freeing node[Port1]
Freeing node[Port9][ghb] Connection to heartbeatd closed
MESSAGE   Mar 24 17:31:47 [4152932672]: cleaning up ssl locks...
MESSAGE   Mar 24 17:31:47 [4152932672]: ssl thread cleanup done
MESSAGE   Mar 24 17:31:47 [4152932672]: garner: Shutdown normally

G330_WP01_SFOS 18.0.4 MR-4# tail -n 50 /log/garner.log
(if_name => disp_if_name)'Port8' => 'Port8'
(if_name => disp_if_name)'Port8' => 'Port8'
MESSAGE   Mar 25 08:13:36 [4152015168]: parse_nw_inf_data: args: 'Port9###Port9
'
(if_name => disp_if_name)'Port9' => 'Port9'
(if_name => disp_if_name)'Port9' => 'Port9'
MESSAGE   Mar 25 08:13:36 [4152015168]: height_of_tree : 5
MESSAGE   Mar 25 08:13:36 [4152015168]: no_of_nodes: 18
MESSAGE   Mar 25 08:13:36 [4152015168]: size of tree 360
MESSAGE   Mar 25 08:13:36 [4152015168]: setting ssl threads locks...
MESSAGE   Mar 25 08:13:36 [4152015168]: ssl thread setup done
MESSAGE   Mar 25 08:13:36 [4152015168]: Daemon initialization complete
svc:init_uid_continue_mode:Error:cannot get the data page /uval20
SFEVENTSFTS: Mar 25 08:13:36:sfeventsfts_set_permitted_diskspace: permitted_diskspace 18637373440
SFEVENTSFTS: Mar 25 08:13:36:sfeventsfts_set_permitted_diskspace: used diskspace 16470155284
[ghb] ghb_init successful
MESSAGE   Mar 25 08:13:36 [4152015168]: [SCM::scm_init] /cfs/system/logging/cm.conf
[ghb] Connection to heartbeatd established
ERROR     Mar 25 08:13:37 [4152015168]: [SCM::scm_init_config_data] Invalid config object
ERROR     Mar 25 08:13:37 [4152015168]: [SCM::scm_init] scm_init_config_data failed
ERROR     Mar 25 08:13:37 [4152015168]: /lib/garner/outputplugin/libscm.so: init failed
ERROR     Mar 25 08:13:37 [4152015168]: parent_main: output plugin initialization failed
NOTIFICATIONS: Mar 25 08:13:37:notifications_output: plugin handle invalid
ERROR     [CRFORMATTER] Mar 25 08:13:37 [4152015168]: crformatter_output: plugin handle invalid
SFEVENTSFTS: Mar 25 08:13:37:sfeventsfts_output: output_data_list is NULL
ERROR     [CRFORMATTER] Mar 25 08:13:37 [4152015168]: crformatter_output: plugin handle invalid
Plugin not Initialized or Invalid handle NULL
sethreshold_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: resolver_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: resolver_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: resolver_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: resolver_output: plugin handle invalid
Mar 25 08:13:37: OPPOSTGRES: oppostgres_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: garner_main::calling garner_shutdown
MESSAGE   Mar 25 08:13:37 [4152015168]: garner: Closing servers

Freeing node[Port5]
Freeing node[Port8]
Freeing node[GuestAP]
Freeing node[Port4]
Freeing node[Port6]
Freeing node[Port2]
Freeing node[Port7]
Freeing node[Port3]
Freeing node[Port10]
Freeing node[Port1]
Freeing node[Port9][ghb] Connection to heartbeatd closed
MESSAGE   Mar 25 08:13:37 [4152015168]: cleaning up ssl locks...
MESSAGE   Mar 25 08:13:37 [4152015168]: ssl thread cleanup done
MESSAGE   Mar 25 08:13:37 [4152015168]: garner: Shutdown normally

XG330_WP01_SFOS 18.0.4 MR-4# tail -n 50 /log/postgres.log
12505 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
10692 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
10709 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
8242 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
5978 2021-03-22 12:56:46.489 GMTFATAL: terminating connection due to administrator command
6106 2021-03-22 12:56:46.489 GMTFATAL: terminating connection due to administrator command
9634 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
12027 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
6163 2021-03-22 12:56:46.489 GMTFATAL: terminating connection due to administrator command
5696 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
6759 2021-03-22 12:56:46.490 GMTFATAL: terminating connection due to administrator command
7154 2021-03-22 12:56:46.490 GMTFATAL: terminating connection due to administrator command
10688 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
8723 2021-03-22 12:56:46.490 GMTFATAL: terminating connection due to administrator command
9596 2021-03-22 12:56:46.491 GMTFATAL: terminating connection due to administrator command
10820 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
10960 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
14523 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
16848 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
9679 2021-03-22 12:56:46.492 GMTFATAL: terminating connection due to administrator command
9683 2021-03-22 12:56:46.492 GMTFATAL: terminating connection due to administrator command
11609 2021-03-22 12:56:46.492 GMTFATAL: terminating connection due to administrator command
12032 2021-03-22 12:56:46.493 GMTFATAL: terminating connection due to administrator command
12034 2021-03-22 12:56:46.493 GMTFATAL: terminating connection due to administrator command
12036 2021-03-22 12:56:46.493 GMTFATAL: terminating connection due to administrator command
17059 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
12037 2021-03-22 12:56:46.494 GMTFATAL: terminating connection due to administrator command
17059 2021-03-22 12:56:46.494 GMTLOG: could not send data to client: Broken pipe
12038 2021-03-22 12:56:46.494 GMTFATAL: terminating connection due to administrator command
12039 2021-03-22 12:56:46.494 GMTFATAL: terminating connection due to administrator command
10472 2021-03-22 12:56:46.495 GMTFATAL: terminating connection due to administrator command
10514 2021-03-22 12:56:46.496 GMTFATAL: terminating connection due to administrator command
10957 2021-03-22 12:56:46.496 GMTFATAL: terminating connection due to administrator command
10972 2021-03-22 12:56:46.496 GMTFATAL: terminating connection due to administrator command
14522 2021-03-22 12:56:46.497 GMTFATAL: terminating connection due to administrator command
23483 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
17040 2021-03-22 12:56:46.497 GMTFATAL: terminating connection due to administrator command
19503 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
14958 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
3174 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
3247 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
3266 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
19507 2021-03-22 12:56:46.505 GMTFATAL: terminating connection due to administrator command
19508 2021-03-22 12:56:46.506 GMTFATAL: terminating connection due to administrator command
3176 2021-03-22 12:56:46.510 GMTFATAL: terminating connection due to administrator command
5725 2021-03-22 12:56:46.515 GMTLOG: shutting down
5725 2021-03-22 12:56:46.593 GMTLOG: database system is shut down
1673 2021-03-22 13:13:50.779 GMTLOG: database system was shut down at 2021-03-22 12:56:46 GMT
1672 2021-03-22 13:13:50.789 GMTLOG: database system is ready to accept connections
1677 2021-03-22 13:13:50.789 GMTLOG: autovacuum launcher started
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0 Adriano Custodio over 3 years ago in reply to FormerMember

Hello, here are the outputs of the commands requested.

XG330_WP01_SFOS 18.0.4 MR-4# service -S | grep garner
garner               DEAD
XG330_WP01_SFOS 18.0.4 MR-4# service -S | grep DEAD
garner               DEAD
XG330_WP01_SFOS 18.0.4 MR-4# service -S | grep STOPPED

XG330_WP01_SFOS 18.0.4 MR-4# df -kh
Filesystem                Size      Used Available Use% Mounted on
none                    234.6M      2.8M    215.5M   1% /
none                      5.8G     24.0K      5.8G   0% /dev
none                      5.8G     52.3M      5.8G   1% /tmp
none                      5.8G     14.8M      5.8G   0% /dev/shm
/dev/boot               127.7M     38.0M     87.0M 30% /boot
/dev/mapper/mountconf
                        385.4M     82.3M    299.0M 22% /conf
/dev/content             15.5G    693.8M     14.9G   4% /content
/dev/var                131.6G     96.9G     34.7G 74% /var

XG330_WP01_SFOS 18.0.4 MR-4# ls -lahr /var/cores
drwxr-xr-x    2 nobody   nobody      4.0K Jul 9 2017 waf
-rw-------    1 root     0         656.0K Oct 23 18:47 core.smtpd
-rw-------    1 root     0          19.4M Aug 17 2017 core.sandbox_reportd
-rw-------    1 root     0          69.7M Mar 22 15:30 core.garner
-rw-------    1 root     0          72.8M Jan 13 2020 core.awarrenhttp
-rw-------    1 root     0         572.9M Jan 13 2020 core.EpollWorker_01
-rw-------    1 root     0         768.8M Jan 19 2018 core.EpollWorker_00
drwxr-xr-x   46 root     0           4.0K Mar 25 06:19 ..
drwxrwxrwt    3 root     0           4.0K Mar 22 23:58 .

XG330_WP01_SFOS 18.0.4 MR-4# tail -n 50 /log/garner.log
(if_name => disp_if_name)'Port8' => 'Port8'
(if_name => disp_if_name)'Port8' => 'Port8'
MESSAGE   Mar 24 17:31:47 [4152932672]: parse_nw_inf_data: args: 'Port9###Port9
'
(if_name => disp_if_name)'Port9' => 'Port9'
(if_name => disp_if_name)'Port9' => 'Port9'
MESSAGE   Mar 24 17:31:47 [4152932672]: height_of_tree : 5
XG330_WP01_SFOS 18.0.4 MR-4# tail -n 50 /log/garner.log
(if_name => disp_if_name)'Port8' => 'Port8'
(if_name => disp_if_name)'Port8' => 'Port8'
MESSAGE   Mar 24 17:31:47 [4152932672]: parse_nw_inf_data: args: 'Port9###Port9
'
(if_name => disp_if_name)'Port9' => 'Port9'
(if_name => disp_if_name)'Port9' => 'Port9'
MESSAGE   Mar 24 17:31:47 [4152932672]: height_of_tree : 5
MESSAGE   Mar 24 17:31:47 [4152932672]: no_of_nodes: 18
MESSAGE   Mar 24 17:31:47 [4152932672]: size of tree 360
MESSAGE   Mar 24 17:31:47 [4152932672]: setting ssl threads locks...
MESSAGE   Mar 24 17:31:47 [4152932672]: ssl thread setup done
MESSAGE   Mar 24 17:31:47 [4152932672]: Daemon initialization complete
svc:init_uid_continue_mode:Error:cannot get the data page /uval20
SFEVENTSFTS: Mar 24 17:31:47:sfeventsfts_set_permitted_diskspace: permitted_diskspace 18697261056
SFEVENTSFTS: Mar 24 17:31:47:sfeventsfts_set_permitted_diskspace: used diskspace 16470155284
[ghb] ghb_init successful
MESSAGE   Mar 24 17:31:47 [4152932672]: [SCM::scm_init] /cfs/system/logging/cm.conf
[ghb] Connection to heartbeatd established
ERROR     Mar 24 17:31:47 [4152932672]: [SCM::scm_init_config_data] Invalid config object
ERROR     Mar 24 17:31:47 [4152932672]: [SCM::scm_init] scm_init_config_data failed
ERROR     Mar 24 17:31:47 [4152932672]: /lib/garner/outputplugin/libscm.so: init failed
ERROR     Mar 24 17:31:47 [4152932672]: parent_main: output plugin initialization failed
NOTIFICATIONS: Mar 24 17:31:47:notifications_output: plugin handle invalid
ERROR     [CRFORMATTER] Mar 24 17:31:47 [4152932672]: crformatter_output: plugin handle invalid
SFEVENTSFTS: Mar 24 17:31:47:sfeventsfts_output: output_data_list is NULL
ERROR     [CRFORMATTER] Mar 24 17:31:47 [4152932672]: crformatter_output: plugin handle invalid
Plugin not Initialized or Invalid handle NULL
sethreshold_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: resolver_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: resolver_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: resolver_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: resolver_output: plugin handle invalid
Mar 24 17:31:47: OPPOSTGRES: oppostgres_output: plugin handle invalid
ERROR     Mar 24 17:31:47 [4152932672]: garner_main::calling garner_shutdown
MESSAGE   Mar 24 17:31:47 [4152932672]: garner: Closing servers

Freeing node[Port5]
Freeing node[Port8]
Freeing node[GuestAP]
Freeing node[Port4]
Freeing node[Port6]
Freeing node[Port2]
Freeing node[Port7]
Freeing node[Port3]
Freeing node[Port10]
Freeing node[Port1]
Freeing node[Port9][ghb] Connection to heartbeatd closed
MESSAGE   Mar 24 17:31:47 [4152932672]: cleaning up ssl locks...
MESSAGE   Mar 24 17:31:47 [4152932672]: ssl thread cleanup done
MESSAGE   Mar 24 17:31:47 [4152932672]: garner: Shutdown normally

G330_WP01_SFOS 18.0.4 MR-4# tail -n 50 /log/garner.log
(if_name => disp_if_name)'Port8' => 'Port8'
(if_name => disp_if_name)'Port8' => 'Port8'
MESSAGE   Mar 25 08:13:36 [4152015168]: parse_nw_inf_data: args: 'Port9###Port9
'
(if_name => disp_if_name)'Port9' => 'Port9'
(if_name => disp_if_name)'Port9' => 'Port9'
MESSAGE   Mar 25 08:13:36 [4152015168]: height_of_tree : 5
MESSAGE   Mar 25 08:13:36 [4152015168]: no_of_nodes: 18
MESSAGE   Mar 25 08:13:36 [4152015168]: size of tree 360
MESSAGE   Mar 25 08:13:36 [4152015168]: setting ssl threads locks...
MESSAGE   Mar 25 08:13:36 [4152015168]: ssl thread setup done
MESSAGE   Mar 25 08:13:36 [4152015168]: Daemon initialization complete
svc:init_uid_continue_mode:Error:cannot get the data page /uval20
SFEVENTSFTS: Mar 25 08:13:36:sfeventsfts_set_permitted_diskspace: permitted_diskspace 18637373440
SFEVENTSFTS: Mar 25 08:13:36:sfeventsfts_set_permitted_diskspace: used diskspace 16470155284
[ghb] ghb_init successful
MESSAGE   Mar 25 08:13:36 [4152015168]: [SCM::scm_init] /cfs/system/logging/cm.conf
[ghb] Connection to heartbeatd established
ERROR     Mar 25 08:13:37 [4152015168]: [SCM::scm_init_config_data] Invalid config object
ERROR     Mar 25 08:13:37 [4152015168]: [SCM::scm_init] scm_init_config_data failed
ERROR     Mar 25 08:13:37 [4152015168]: /lib/garner/outputplugin/libscm.so: init failed
ERROR     Mar 25 08:13:37 [4152015168]: parent_main: output plugin initialization failed
NOTIFICATIONS: Mar 25 08:13:37:notifications_output: plugin handle invalid
ERROR     [CRFORMATTER] Mar 25 08:13:37 [4152015168]: crformatter_output: plugin handle invalid
SFEVENTSFTS: Mar 25 08:13:37:sfeventsfts_output: output_data_list is NULL
ERROR     [CRFORMATTER] Mar 25 08:13:37 [4152015168]: crformatter_output: plugin handle invalid
Plugin not Initialized or Invalid handle NULL
sethreshold_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: resolver_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: resolver_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: resolver_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: resolver_output: plugin handle invalid
Mar 25 08:13:37: OPPOSTGRES: oppostgres_output: plugin handle invalid
ERROR     Mar 25 08:13:37 [4152015168]: garner_main::calling garner_shutdown
MESSAGE   Mar 25 08:13:37 [4152015168]: garner: Closing servers

Freeing node[Port5]
Freeing node[Port8]
Freeing node[GuestAP]
Freeing node[Port4]
Freeing node[Port6]
Freeing node[Port2]
Freeing node[Port7]
Freeing node[Port3]
Freeing node[Port10]
Freeing node[Port1]
Freeing node[Port9][ghb] Connection to heartbeatd closed
MESSAGE   Mar 25 08:13:37 [4152015168]: cleaning up ssl locks...
MESSAGE   Mar 25 08:13:37 [4152015168]: ssl thread cleanup done
MESSAGE   Mar 25 08:13:37 [4152015168]: garner: Shutdown normally

XG330_WP01_SFOS 18.0.4 MR-4# tail -n 50 /log/postgres.log
12505 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
10692 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
10709 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
8242 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
5978 2021-03-22 12:56:46.489 GMTFATAL: terminating connection due to administrator command
6106 2021-03-22 12:56:46.489 GMTFATAL: terminating connection due to administrator command
9634 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
12027 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
6163 2021-03-22 12:56:46.489 GMTFATAL: terminating connection due to administrator command
5696 2021-03-22 12:56:46.476 GMTFATAL: terminating connection due to administrator command
6759 2021-03-22 12:56:46.490 GMTFATAL: terminating connection due to administrator command
7154 2021-03-22 12:56:46.490 GMTFATAL: terminating connection due to administrator command
10688 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
8723 2021-03-22 12:56:46.490 GMTFATAL: terminating connection due to administrator command
9596 2021-03-22 12:56:46.491 GMTFATAL: terminating connection due to administrator command
10820 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
10960 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
14523 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
16848 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
9679 2021-03-22 12:56:46.492 GMTFATAL: terminating connection due to administrator command
9683 2021-03-22 12:56:46.492 GMTFATAL: terminating connection due to administrator command
11609 2021-03-22 12:56:46.492 GMTFATAL: terminating connection due to administrator command
12032 2021-03-22 12:56:46.493 GMTFATAL: terminating connection due to administrator command
12034 2021-03-22 12:56:46.493 GMTFATAL: terminating connection due to administrator command
12036 2021-03-22 12:56:46.493 GMTFATAL: terminating connection due to administrator command
17059 2021-03-22 12:56:46.477 GMTFATAL: terminating connection due to administrator command
12037 2021-03-22 12:56:46.494 GMTFATAL: terminating connection due to administrator command
17059 2021-03-22 12:56:46.494 GMTLOG: could not send data to client: Broken pipe
12038 2021-03-22 12:56:46.494 GMTFATAL: terminating connection due to administrator command
12039 2021-03-22 12:56:46.494 GMTFATAL: terminating connection due to administrator command
10472 2021-03-22 12:56:46.495 GMTFATAL: terminating connection due to administrator command
10514 2021-03-22 12:56:46.496 GMTFATAL: terminating connection due to administrator command
10957 2021-03-22 12:56:46.496 GMTFATAL: terminating connection due to administrator command
10972 2021-03-22 12:56:46.496 GMTFATAL: terminating connection due to administrator command
14522 2021-03-22 12:56:46.497 GMTFATAL: terminating connection due to administrator command
23483 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
17040 2021-03-22 12:56:46.497 GMTFATAL: terminating connection due to administrator command
19503 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
14958 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
3174 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
3247 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
3266 2021-03-22 12:56:46.478 GMTFATAL: terminating connection due to administrator command
19507 2021-03-22 12:56:46.505 GMTFATAL: terminating connection due to administrator command
19508 2021-03-22 12:56:46.506 GMTFATAL: terminating connection due to administrator command
3176 2021-03-22 12:56:46.510 GMTFATAL: terminating connection due to administrator command
5725 2021-03-22 12:56:46.515 GMTLOG: shutting down
5725 2021-03-22 12:56:46.593 GMTLOG: database system is shut down
1673 2021-03-22 13:13:50.779 GMTLOG: database system was shut down at 2021-03-22 12:56:46 GMT
1672 2021-03-22 13:13:50.789 GMTLOG: database system is ready to accept connections
1677 2021-03-22 13:13:50.789 GMTLOG: autovacuum launcher started
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0 FormerMember over 3 years ago in reply to Adriano Custodio

Thank you for sharing the log events.

As suggested by LuCar Toni please log a support case to get it investigated further. Also please share the case ID via PM, so that I can add a note and keep a track of the same.
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