Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Can't login

Hi,

We can't login to our XG125 firewall. It just says "Login failed". We haven't loged in for maybe half a year but that should affect the login credentials or?

What can we do? Any ideas?

Thanks,
Robert

 


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  • FormerMember
    +1 FormerMember

    Hi  

    Thank you for reaching out to the Community! 

    If you are trying to access the Web Admin, please try to access it with default port "4444" like "https://<IP address of your firewall>:<4444>". The screenshot you provided is for User Portal access.

    Thanks,