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Waiting for Home license

Moe-Ca

Hi,

I submitted the form to register for Home XG few days ago and didnt hear back yet. On average, how long I should wait to get the email with my license info?



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  • +1

    Hi folks,

    the home licence is not a request that requires someone in Sophos to respond to. You create an account and setup your licence which emailed to you. You fill out a lot of answers on the mandatory fields before you can download the software.

    If you have applied for a licence then you are using the wrong form.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • +1

    Hi folks,

    the home licence is not a request that requires someone in Sophos to respond to. You create an account and setup your licence which emailed to you. You fill out a lot of answers on the mandatory fields before you can download the software.

    If you have applied for a licence then you are using the wrong form.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

Children
  • +1 in reply to rfcat_vk

    you are somehow correct. for some reason I tried logging in to sophos with a username that i created then applied for the XG Home and that worked and i got another email with a serial#. before, i tried the same thing on the same form without logging in and I got an email that i should wait for a serial# and advised me to register for a sophos account.  

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