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Blocking WhatsApp does not work

 

Hi, good day, i have a policy to block many services including whatsapp, but i can access to the site, does any one have an idea? thanks.



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  • FormerMember
    0 FormerMember

    Hi Miguel Cruz,

    Could you please provide screenshot of the application control policy? 

    Also please check if the traffic is hitting correct firewall rule that has application policy configured. 

    This is the general KB Article on how to block Whatsapp : Sophos XG Firewall: How to block Whatsapp

    Please check if you have application policy configured according to this KB Article. 

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi Miguel Cruz,

    Could you please provide screenshot of the application control policy? 

    Also please check if the traffic is hitting correct firewall rule that has application policy configured. 

    This is the general KB Article on how to block Whatsapp : Sophos XG Firewall: How to block Whatsapp

    Please check if you have application policy configured according to this KB Article. 

    Thanks,

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