Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Deployment Issues

Richard Allan

I'm trying to deploy Sophos Connect via GPO to a group of laptops and have encountered a couple of issues.

 

Firstly, I've been unable to get the connection file I've created to copy by GPP to the import folder.

I've created the GPO with a file preference item to copy from \\server\connection.scx to c:\Program Files (x86)\Sophos\Connect\import - this fails with an Access Denied error in Windows Event Log. However, it's not source permissions, rather access to Program Files that seems to be the issue, as I can modify that GPO to point to a different local folder C:\LocalDeploy\connection.scx without any issues. In the interim I've got round this with a startup script which copies the file from C:\LocalDeploy to the import folder. It would be nice to have it working from GPP as documented however - the OS is Windows 10 1909.

 

Secondly, after getting the deployment working above, I tested disconnecting from the corporate network, connecting to my mobile AP, then restarting the laptop. After restarting, off the corporate network, I log in, open Sophos Connect and get 'No connections yet. Import a connection' - where has my connection gone?

 

Many thanks,

Richard Allan



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    Hi Richard,

    I can't help much on the Sophos Connect side but is the GPO set as a start-up script or a log-on script?  A start-up script runs as local system and shouldn't have permission issues to the Program Files location while a log-on script would use the account of the user logging in.

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    Hi Richard,

    I can't help much on the Sophos Connect side but is the GPO set as a start-up script or a log-on script?  A start-up script runs as local system and shouldn't have permission issues to the Program Files location while a log-on script would use the account of the user logging in.

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