Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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an web link is blocked by Sophos XG, even I remove the web policy

 

I set up an Sophos XG as web proxy on customer network,   today an end user told me that he cannot open one importent link,  there is a error page show up after customer click the link,  it shows that Sophos block the website,    below is the website,  it can be opened by internet,  but cannot open in customer network.

http://www.windmann-catering.de/webservice/index.php?accessid=d283e4d1c7364851e62b7858faae0fbb

I think it should be web policy problem  , then I remove the policy as none,   but the site is still blocked,

 

then I remove the application control, IPS and scan http,   but the site is still blocked.   I am totally confused,  now I have only firewall rules,  all other web protection already removed,  why the website is still blocked?   who can help me to solve this problem,  thanks.



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  • Hallo,

    thanks for your information,  I added the port 81 on allowed destination ports,  the error has been changed from block site to "cannot access site",   the problem is still there,   I cannot open this link via Sophos XG,    there is only one standard firewall rules as web proxy on Sophos XG,  how to solve this problem?

     

     

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