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Sophos Firewall

Discussions Network not stable (Request Timed Out)

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Network not stable (Request Timed Out)

Kuo Zhi Hang over 4 years ago

Model: Sophos XG125

No IPS, No Bandwith Limit, No Dos & spoofing

DNS: 8.8.8.8, 8.8.4.4

Ping results from user to google not stable as attached. Any settings i need to aware of?

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0 Kuo Zhi Hang over 4 years ago

I just found out that the interface keep on disconnected and show "unplug".

I changed others ethernet cable didn't solve the problem
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0 lferrara over 4 years ago in reply to Kuo Zhi Hang

Kuo,

Try another Ethernet port. If XG is attached to a switch, change the switch port also.
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0 BeEf over 4 years ago

If the port is on an managed switch check the logfiles of the switch what is happening on the port.

This might help with the troubleshooting.
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0 Kuo Zhi Hang over 4 years ago in reply to lferrara

Changing the ethernet cable from LAN 1 to LAN 8 does solve the problems. But is this normal? Did i need to do the same thing in future?
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0 rfcat_vk over 4 years ago in reply to Kuo Zhi Hang

Hi,

sounds like you have a faulty interface card and should submit a fault docket with the possibility of an RMA.

Ian

XG115W - v20.0.3 MR-3 - Home

XG on VM 8 - v21 GA

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