Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Not working with macOS Catalina

  Version: v1.3

  The window was closed when the connection file was selected for import.

  Security & Privacy features is not helped.



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  • FoW,

    can you explain better your issue? I am using a Mac too. When do you get this message?

  • If it helps, I had Sophos Connect working on my Mac prior to upgrading to Catalina, and it continues to work after that upgrade.  On my laptop with Catalina, I did not have Sophos Connect installed and it exhibits the same behavior as mentioned above.  So its seems the problem is only when importing a new connection in Catalina.  It's too bad we can't copy whatever connection info gets saved to the library on a working machine to a new one.

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  • If it helps, I had Sophos Connect working on my Mac prior to upgrading to Catalina, and it continues to work after that upgrade.  On my laptop with Catalina, I did not have Sophos Connect installed and it exhibits the same behavior as mentioned above.  So its seems the problem is only when importing a new connection in Catalina.  It's too bad we can't copy whatever connection info gets saved to the library on a working machine to a new one.

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