Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Streaming services blocked

Streaming services such as Netflix and HBO Now are blocked when accessed by apple tv or iOS app. Both Netflix and HBO Now work when access via web browser. Any ideas?

I have only one firewall policy in effect which permits all LAN -> WAN traffic. I have enabled logging on this policy but nothing is showing as blocked. All three types of scanning (ScanFTP, ScanHTTP, Decrypt & Scan HTTPS) on this policy have been disabled. The Web Filter and Application Control settings are set to Allow All.

Thanks.



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Parents
  • I actually tested this and it is a Bug informed to the concerned team and is being looked up on.
  • Please push that team hard to fix this. This has been a problem even in Sophos UTM and for some reason all communication to support about it would get closed or resolved when in fact it was not resolved. I don't understand y support does not know about this problem or just does not care. Do none of the support people use mobile devices for streaming from services such as Netflix? Or is there a good reason y Sophos does not want us streaming from services like Netflix? Its got to be one or both because it does NOT get fixed.
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  • Please push that team hard to fix this. This has been a problem even in Sophos UTM and for some reason all communication to support about it would get closed or resolved when in fact it was not resolved. I don't understand y support does not know about this problem or just does not care. Do none of the support people use mobile devices for streaming from services such as Netflix? Or is there a good reason y Sophos does not want us streaming from services like Netflix? Its got to be one or both because it does NOT get fixed.
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