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Streaming services blocked

Streaming services such as Netflix and HBO Now are blocked when accessed by apple tv or iOS app. Both Netflix and HBO Now work when access via web browser. Any ideas?

I have only one firewall policy in effect which permits all LAN -> WAN traffic. I have enabled logging on this policy but nothing is showing as blocked. All three types of scanning (ScanFTP, ScanHTTP, Decrypt & Scan HTTPS) on this policy have been disabled. The Web Filter and Application Control settings are set to Allow All.

Thanks.



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  • Setting webfilter to none for a MAC address turns it off completely for that device. This is not the way we should have to fix the issue. I have turned off the webfilter for now, but I am hoping that a better (more granular) solution comes along. What's the point of the webfilter if you have to completely disable it for a device if you also want to be able to stream video?!
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  • Setting webfilter to none for a MAC address turns it off completely for that device. This is not the way we should have to fix the issue. I have turned off the webfilter for now, but I am hoping that a better (more granular) solution comes along. What's the point of the webfilter if you have to completely disable it for a device if you also want to be able to stream video?!
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