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Streaming services blocked

sonofanickel

Streaming services such as Netflix and HBO Now are blocked when accessed by apple tv or iOS app. Both Netflix and HBO Now work when access via web browser. Any ideas?

I have only one firewall policy in effect which permits all LAN -> WAN traffic. I have enabled logging on this policy but nothing is showing as blocked. All three types of scanning (ScanFTP, ScanHTTP, Decrypt & Scan HTTPS) on this policy have been disabled. The Web Filter and Application Control settings are set to Allow All.

Thanks.



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    CyberA... your answer really helped, thanks for explicitly stating the parameters of the rule for firewall newbs like me! I had an issue where CrashPlan quit working as soon as I implemented Sophos XG Home virtual firewall. I could ping the cloud services, other services are working. After I created an explicit firewall rule at the top to allow all HTTPS traffic (I slimmed down to HTTPS instead of "Any") from the 3 computers specifically CrashPlan immediately started working.

    I also have an issue with Xbox 360 and Netflix where it will hit 25% and then halt. I'm going to test this rule for that device as well and see if it solves the issue. Great idea with the MAC addresses as well. The computers above I have set to fixed IP but for other devices it's nice to have the MAC option.
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    CyberA... your answer really helped, thanks for explicitly stating the parameters of the rule for firewall newbs like me! I had an issue where CrashPlan quit working as soon as I implemented Sophos XG Home virtual firewall. I could ping the cloud services, other services are working. After I created an explicit firewall rule at the top to allow all HTTPS traffic (I slimmed down to HTTPS instead of "Any") from the 3 computers specifically CrashPlan immediately started working.

    I also have an issue with Xbox 360 and Netflix where it will hit 25% and then halt. I'm going to test this rule for that device as well and see if it solves the issue. Great idea with the MAC addresses as well. The computers above I have set to fixed IP but for other devices it's nice to have the MAC option.
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