Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Streaming services blocked

sonofanickel

Streaming services such as Netflix and HBO Now are blocked when accessed by apple tv or iOS app. Both Netflix and HBO Now work when access via web browser. Any ideas?

I have only one firewall policy in effect which permits all LAN -> WAN traffic. I have enabled logging on this policy but nothing is showing as blocked. All three types of scanning (ScanFTP, ScanHTTP, Decrypt & Scan HTTPS) on this policy have been disabled. The Web Filter and Application Control settings are set to Allow All.

Thanks.



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    I ended up creating a new user / network rule (at top) under security policy using source: LAN zone, MAC Host entries for Networks (TIVO Mac, Roku MAC, etc), and Any services -- you could use IP addresses in lieu of MAC but didn't want the IP to change unexpectedly. destination: WAN, and Any for networks. Action set to accept with malware scanning disabled and application control / web filter set to None. This has fixed my issue for now.
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    I ended up creating a new user / network rule (at top) under security policy using source: LAN zone, MAC Host entries for Networks (TIVO Mac, Roku MAC, etc), and Any services -- you could use IP addresses in lieu of MAC but didn't want the IP to change unexpectedly. destination: WAN, and Any for networks. Action set to accept with malware scanning disabled and application control / web filter set to None. This has fixed my issue for now.
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