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Power light shows red an blue

ShunzeLee

Hi All,

Our customer's XG 135 power button twinkles with red and blue light after power loss, and can't login.

Re-plug the power cord doesn't work...

What's wrong with it?

And how to fix?

 

Shunze



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Parents
  • +1

    Seems like it is broken. 

    Red Indicates, the appliance is turned off and ready to be turned on. 

    After Power lost? Maybe something break in this stage. Would suggest a RMA with Sophos Support. 

    __________________________________________________________________________________________________________________

Reply
  • +1

    Seems like it is broken. 

    Red Indicates, the appliance is turned off and ready to be turned on. 

    After Power lost? Maybe something break in this stage. Would suggest a RMA with Sophos Support. 

    __________________________________________________________________________________________________________________

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