Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Initial reactions to Sophos XG OS

Hey everyone, just want to start by saying THANK YOU Sophos for making this firewall available in the home use license form.  You've lost "0" revenue and gained a small army of experienced users who I'm sure recommend your product in their place of business because of the positive individual experience and comfort with the OS.

I downloaded the Sophos XG firewall ovf template and deployed to my home VMware cluster yesterday and spent a few hours thumbing through the interface.  I have some immediate thoughts and was curious as to what the community of users had to add.

1. Simple?  It sounds like development set out to make the firewall interface extremely simple.  Nothing more than 2 or 3 clicks away is one quote from a marketing video.  I would argue that the drive to make the product simple will alienate experienced administrators.  I'm not talking network engineers here, but it's pretty standard to have NAT and firewall policies separate.  This concept is widely used across fortigate, SonicWALL, and was beautifully executed in UTM9.  I admit that I didn't spend long, but I couldn't make sense of the firewall/NAT wizard in XG.  It appeared to go back to a home use port forwarding approach rather than the rich NAT/PAT capabilities of the UTM9.

Perhaps after a migration tool is available, it will allow us to convert more of our advanced UTM9 configs over and it will make more sense in action.  But from someone that has been configuring firewalls professionally for years, I felt this piece was done incorrectly.  Someone with experience should be able to configure standard NAT/PAT/firewall policies by clicking through the interface.

2. VLANS?  Why can't you provision an interface with VLAN tag without it already being provisioned and IP'd as untagged?  This works well in UTM9 and should be added to Sophos XG.  This forces you to set a bogus IP on the primary interface and tie to zone before you can add tagged interfaces using that hardware.

3. On prem mail server filter?  I couldn't get anywhere with this.  Simple settings like "the ip of your mail server", were nowhere to be found.  UTM9's Mail filter I was able to configure with AD integration and never a look at a manual.  Too simple guys!

What do you think community?  Other comments/input?  Curious to know if I'm alone on some of this.



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Parents
  • The initial setup with 172.16.16.16 was a show stopper. Why I could not assign an internal IP at the time of initial configuration without agreeing to the EULA is completely beyond my comprehension.
    The menus are hard to navigate. Once you are 2-3 levels deep in a menu, you can not navigate back, you have to re-enter the menu item again.
    No way to view live log, it is delayed by 30 seconds.
    Creating rules is harder. I was trying to configure port forwarding and gave up after trying for an hour.
    I have successfully made Netflix work on UTM 9 and it has been working fine for last 4 years. I tried to do the same settings on XG, but could not even find them. The terminology is confusing and I had no clue what I was looking at. The important configuration parameters are carefully hidden in obscure menus.
    Needs better documentation, something explaining what each function does. It will also be a good idea to release a UTM 9 to XG mapping.
    I am just a home user, with slightly more than average networking skills. Maybe I am completely off base but thought that I would provide feedback as I was very excited about using the XG. I had to shutdown XG and restart UTM 9.
    Thanks,
    Arun
Reply
  • The initial setup with 172.16.16.16 was a show stopper. Why I could not assign an internal IP at the time of initial configuration without agreeing to the EULA is completely beyond my comprehension.
    The menus are hard to navigate. Once you are 2-3 levels deep in a menu, you can not navigate back, you have to re-enter the menu item again.
    No way to view live log, it is delayed by 30 seconds.
    Creating rules is harder. I was trying to configure port forwarding and gave up after trying for an hour.
    I have successfully made Netflix work on UTM 9 and it has been working fine for last 4 years. I tried to do the same settings on XG, but could not even find them. The terminology is confusing and I had no clue what I was looking at. The important configuration parameters are carefully hidden in obscure menus.
    Needs better documentation, something explaining what each function does. It will also be a good idea to release a UTM 9 to XG mapping.
    I am just a home user, with slightly more than average networking skills. Maybe I am completely off base but thought that I would provide feedback as I was very excited about using the XG. I had to shutdown XG and restart UTM 9.
    Thanks,
    Arun
Children
  • Hi Arun,
    at the moment no much documentation is available. astaro.org forum has been closed and lack of information is in the air.
    XG is a completely a new product and you can find Administrator PDF at this link:
    www.google.it/url

    NAT is integrated and available inside Policy > Security Policies.
    As Sophos said it is not time to upgrade to XG yet. At the moment, I Think, that Sophos released this product as it is to check what customer thinks about and to improve it. UTM9 is a great product and XG will be a good product (at least we hope) within 2/3 releases.
    The only thing I suggest you is to vote and open new feature request on:
    feature.astaro.com/.../330219-sophos-xg-firewall

    Many of us wrote many bad things about XG. We need to wai.

    Hope you can get more info from manual pdf and from this community.

    Luk
  • what is beyond my comprehension is the marketing sophos does for XG. I get alot of updates on it on Facebook. When asking what the benefits are you get a link that basicly says nothing about that. If they spent as much on marketing a stillborn product like this one wonders if they shouldn't put the effort into UTM 9.

    ---

    Sophos UTM 9.3 Certified Engineer