Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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How to activate SFM

I am a home licensed user for UTM version 9 and I use ACC to manage new policies as a backup. I have SFM installed as a VM but I am unable to activate it. Am I too early to the party or did I miss a step.

TIA



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Parents
  • Thanks for the query.
    On downloading the SFM image from MySophos, you will receive an email with subject line ‘Your Sophos Serial Number’ containing the serial number to activate and register your Sophos product. Click the link in email to activate your account.
    During SFM Device setup, after Basic Setup is done, enter the Serial Number (received over email) and click Activate Appliance. Your device will be activated successfully.
Reply
  • Thanks for the query.
    On downloading the SFM image from MySophos, you will receive an email with subject line ‘Your Sophos Serial Number’ containing the serial number to activate and register your Sophos product. Click the link in email to activate your account.
    During SFM Device setup, after Basic Setup is done, enter the Serial Number (received over email) and click Activate Appliance. Your device will be activated successfully.
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