Hi,
I have some reports of new installations of SURF 2.0.0120 failing to launch when clicking on the EXE. The program fails without any visual indication.
If you encounter this, please check C:\ProgramData\Sophos
There should be a folder here called SURF, if it doesn't exist, create it.
Then inside the SURF folder create the following folders if they don't exist:
- Databases
- Extracted
- Monitored
- Logs
- Rules
This should resolve the issue.
I will have this fixed in the next release of SURF.
added bullet list
[edited by: RichardP at 8:46 PM (GMT -8) on 18 Feb 2022]
