To successfully update to Sophos Mobile 9.6 perform the following steps:
Note: Updating to Sophos Mobile 9.6 can be done from version 9.0 or 9.5.
After following these steps, the Sophos Mobile service should be successfully updated.
Please note: When logging in the first time to the Sophos Mobile admin console icons and website entries might be displayed incorrectly. Clearing the browser cache resolves these issues.
Find out what's new in Sophos Mobile v9.6 here.