Sophos Mobile: How to renew Apple VPP token

Disclaimer: Please contact Sophos Professional Services if you require assistance with your specific environment.

Overview 

This article describes the steps for renewing the Apple VPP token using Sophos Mobile.

Steps to be performed

  1. Log into your Sophos Mobile web portal or Sophos Central Mobile. 
  2. You’ll see a warning message displayed on the dashboard, stating that “Your Apple VPP token has expired.”

          
  3. To renew it, now to go Setup > System Setup/Apple Setup > Apple VPP

          
  4. You’ll be able to view the organization details and the expiration date. 
  5. Open Apple Business Manager at https://business.apple.com and sign in with your Apple ID. 
        

        6. Under Account, "Click" on Settings.

                  

        7. Select "Apps and Books."

                

         8. On the lower Middle, click "My Server Token."

                

         9. Scroll down and look for the desired token, then click the “Download Token” option where a *.vpptoken file will be downloaded.
          Note: If you’ve set up several locations for your organization in Apple Business Manager, click “Download” next to the location that matches your Sophos Mobile account. 

              

        10. Once Downloaded, switch back to your Sophos mobile dashboard and go to "Settings - Apple Set-up - Apple VPP" and click upload 

               

            11. After uploading, the expiry date will change. Now enter the Apple ID you have used and your country code, and don't forget to save your changes.
             

            

            12. You will see a notification on the top-right corner stating that “The modifications have been saved.” 

               

              13. Click on the dashboard, the warning message will no longer be displayed. 

               



Formatting changes
[edited by: Yashraj at 9:20 AM (GMT -7) on 8 Sep 2021]