Setting Up Profile for Office 365?

Question

Hello, 
 I've pretty much given up on Sophos support. I've emailed them about this and they make it seem like they've never heard of office 365. 
 Our Company just moved to Office 365 and all I'm trying to do is create a new profile for office 365 email so I can push it out to users IOS devices so our users can have email settings pre-configured on the iphones/ipads. I do not see the options for office 365 under profiles however I would assume I can use the Exchange ActiveSync option. How do I make this work? Has anyone done this before? I would really appreciate any help. 
 Thank you

SDU · Answer

Hi Sabdul, 
 
the error ""A value referenced by a placeholder does not exist. -42 Completely failed" means, that one of the placeholders (%_USERNAME_% or %_EMAILADDRESS_%) cannot be replaced. 
 
Please make sure that you have linked a user to the device in question. To link a user, edit the device in question and choose the "Assign user to device" option from the "Actions" pane. 
Search for the user in question and make sure that he has configured an email address in your directory. 
 
Once assigned, make sure to save the device and then try the distribution of the profile again. 
 
Best regards 
Stefan