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SMCSVC Service

PJ

Has anyone else had a problem with the SMCSVC service not starting back up again after the out of the box scheduled service re-start between 04:00 and 04:05.

:47055


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    Hi PJ,

    that's strange.
    Normally the restart works without any issues. In general a java.exe and jbosssvc.exe process should always be there if the SMC service is running.  In the past, we have seen cases where the jbosssvc.exe and java.exe did not stop correctly.

    Due to this the restart of the SMC service did not proceed correctly.

    If you want to further troubleshoot this, please open a support ticket with our support.

    Thanks & Regards

    Stefan

    :47381
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  • 0

    Hi PJ,

    that's strange.
    Normally the restart works without any issues. In general a java.exe and jbosssvc.exe process should always be there if the SMC service is running.  In the past, we have seen cases where the jbosssvc.exe and java.exe did not stop correctly.

    Due to this the restart of the SMC service did not proceed correctly.

    If you want to further troubleshoot this, please open a support ticket with our support.

    Thanks & Regards

    Stefan

    :47381
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