Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Subscribers 5 subscribers
  • Views 8357 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SMC 3.6 Failure "This iOS MDM-Operation will be not supported by the device"

MisteryX

Morning togehter,

when i want to enroll the SMC application to my iPhone 5 the following failure where shown.

Code -23 "This iOS MDM-Operation will be not supported by the device"

Another Problem:

When i enroll "Bootstrap of the iOS MDM Client", i got a sms with the link of my smc company server,

but when this link will be opened, Safari told me, that the server can't be found.

:45455


This thread was automatically locked due to age.
Parents
  • 0

    Hi MisteryX,

    have you installed the so called "Bootstrap" before installing the SMC client on your iOS device?
    This is required as a first step in order to manage an iOS device.

    It seems as if your SMC server is not reachable from the internet as I could not ping it or perform an nslookup.

    Please make sure the server displayed in the screenshot can be reached via the Internet.

    Best regards

    Stefan

    :45483
Reply
  • 0

    Hi MisteryX,

    have you installed the so called "Bootstrap" before installing the SMC client on your iOS device?
    This is required as a first step in order to manage an iOS device.

    It seems as if your SMC server is not reachable from the internet as I could not ping it or perform an nslookup.

    Please make sure the server displayed in the screenshot can be reached via the Internet.

    Best regards

    Stefan

    :45483
Children
No Data
Unfiltered HTML