Sophos Mobile Management App crashing on sync

We are currently running version 9.7.1.8 on iOS devices but newly prepared devices are unable to enrol or sync. It seems that when you press Corporate management to check the sync it immediately crashes and removes you from the app. This is occuring on multiple different iOS device models across a range of iOS updates including the latest 17.3

Devices that have updated the client from being previously enrolled are not affected. 

If there is any idea on how to resolve this that would be helpful.



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[edited by: GlennSen at 6:58 AM (GMT -8) on 30 Jan 2024]
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