Hello, We are currently integrating new iPhone 15 models into Sophos Mobile.
We do this as usual with the Device Wizard.
It also makes no difference whether you integrate a new iPhone or an iPhone from a backup. Unfortunately, in none of the cases is the model recognized and displayed correctly.
The Model column says “iPhone, iPad”. On the older iPhones it was correct, model name, storage capacity and color. What needs to be done here?
We need the correct representation. The issue affects new iPhones and new iPads.
Am I doing something wrong here?
Thanks for Help
[edited by: Gladys at 6:11 AM (GMT -7) on 30 Oct 2023]