Android 13 lock screen notifications greyed out


has anyone had problems with Android 13 OS devices and lock screen notifications (notifications settings are greyed out and can't be managed)? We are using Sophos central Mobile Android enterprise device enrollment method.

This issue started to show this week 01/01/2023, earlier with the same devices and the same Android OS version with no problems.

Waiting for any advice.

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[edited by: Qoosh at 7:48 PM (GMT -8) on 20 Jan 2023]
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