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Setup Communication Error with Android Phones with Intercept X

Hi There,

Running into an issue with Sophos Intercept X on Mobile, specifically for android - where attempting to enrol the device with our organisation it gives an undefined error. Simply stating that there has been a communication error with no further suggested actions or error codes.

Not seeing this issue with Apple (iOS) devices, where they are registering with no issues.

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0 John Archie over 1 year ago

Sophos Intercept X for Mobile app may not be working for you due to some issues that your device may have or your internet connection problem. Because I was facing this issue and I restart the internet connection and get resolved. Just try to do this once may be you will get fix. Alpine Skyward Login
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0 John Archie over 1 year ago

Sophos Intercept X for Mobile app may not be working for you due to some issues that your device may have or your internet connection problem. Because I was facing this issue and I restart the internet connection and get resolved. Just try to do this once may be you will get fix. Alpine Skyward Login
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