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Sophos secure mail with apple pencil

Good morning,

is there a way to use the apple penicl on iPad with the sophos secure email client on iPad OS?

Current Setup is an unsupervised device with sophos contrainer apps.

The apple pencil will not function in the sophos secure email application.

Is there any setting I am missing or is it not supported?

Thanks for your help



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  • When attempting this on a test device, I found that you will first need to fill the white space of a newly formatted email with page breaks. This way when you touch the apple pencil to the screen it will begin writing, as opposed to moving the blank document around. 

    If you begin writing in the same space that your line cursor is in, you will be able to use the apple pencil normally.

    Let me know if this helps.

    Kushal Lakhan
    Team Lead, Global Community Support
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