New device enrollment now working

i am trying to enroll new galaxy tab 2 device and when i get to the google email i enter afw#sophos as instructed but nothing sophos related installs and I end up at the desktop with no enrollment completed.   

i cannot click on anything in the play store and it just says Android Enterprise.  I have tried on a few different devices all with the same outcome.

can anyone offer any advice?



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[edited by: Qoosh at 11:16 PM (GMT -7) on 1 Jul 2022]
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