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How to remove orphaned Google Play Apps from Sophos Mobile Interface?

Benedict Müller

Hi,

how can we get rid of apps no longer available in Google Play Store? We have a few orphaned entries but can't find a way to remove them.



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  • +1

    Hi Benedict,

    Thanks for reaching out. 

    Could you let me know which page this screenshot is taken from?

    If these apps were approved using "Managed Google Play", it is possible to navigate to "Android > Apps" and to select the down arrow as shown in your screenshot. Selecting "Show" from the drop-down menu will allow you to click "Unapprove" near the top. 

    Let me know if this works for you..

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
Reply
  • +1

    Hi Benedict,

    Thanks for reaching out. 

    Could you let me know which page this screenshot is taken from?

    If these apps were approved using "Managed Google Play", it is possible to navigate to "Android > Apps" and to select the down arrow as shown in your screenshot. Selecting "Show" from the drop-down menu will allow you to click "Unapprove" near the top. 

    Let me know if this works for you..

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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