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How to push remote update for an app?

Hello,

One of our apple users needs an app updated and I am trying to push an update command to the app via "install app" but that didn't work.

https://docs.sophos.com/esg/smc/9-6/mg/en-us/esg/Sophos-Mobile/tasks/RunMigrationAssistant.html

This article states I can go to migration assistant to do that but I don't see the migration assistant tab under the Settings->Setup->Sophos Setup.

Is it under another menu, am I missing something, or is there a better way to do this? The app is in our App Server list imported from Apple VPP and I verified it is there.

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0 Qoosh over 2 years ago

Hi Tony,

Thanks for reaching out to to the Sophos Community Forum.

If the devices are managed from Sophos Central, some information allowing VPP applications to update automatically is mentioned in the following document.
- Manage Apple Business Manager apps

The link you've shared looks to be specific to migrating from an On-Premise server deployment of SMC to Sophos Central hosted SMC. Let me know if you can elaborate on how your environment is set up currently.

Kushal Lakhan

Team Lead, Global Community Support
Connect with Sophos Support, get alerted, and be informed.
If a post solves your question, please use the "Verify Answer" button.

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0 Qoosh over 2 years ago

Hi Tony,

Thanks for reaching out to to the Sophos Community Forum.

If the devices are managed from Sophos Central, some information allowing VPP applications to update automatically is mentioned in the following document.
- Manage Apple Business Manager apps

The link you've shared looks to be specific to migrating from an On-Premise server deployment of SMC to Sophos Central hosted SMC. Let me know if you can elaborate on how your environment is set up currently.

Kushal Lakhan

Team Lead, Global Community Support
Connect with Sophos Support, get alerted, and be informed.
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

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