Discussions Sophos Mobile Webfilter IOS not working

Sophos Mobile requires membership for participation - click to join

Thread Info

State Not Answered
Locked Locked
Replies 8 replies
Subscribers 14 subscribers
Views 1647 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Mobile Webfilter IOS not working

Markus Straubinger over 2 years ago

Hi,

i´m using Sophos Mobile. Webfiltering works fine with Android devices.

On ios devices webfilter isn´t working, what can i do?

Tested with Safari.

Regards Markus

This thread was automatically locked due to age.

Parents

0 Qoosh over 2 years ago

Hi Markus,

Thanks for reaching out to us.

If you are using Web Filtering, the iOS device will need to be supervised. Let me know if this has been set up in your environment.

Kushal Lakhan

Team Lead, Global Community Support
Connect with Sophos Support, get alerted, and be informed.
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel
0 Markus Straubinger over 2 years ago in reply to Qoosh

Hi,

thanks for your answer.

I can see the blocked cateogories under Intercept X Web Filtering, but I can still visit blocked categories.
Cancel
Vote Up 0 Vote Down

Cancel
0 Markus Straubinger over 2 years ago in reply to Markus Straubinger

Sorry, Device ist supervised.
Cancel
Vote Up 0 Vote Down

Cancel
0 Qoosh over 2 years ago in reply to Markus Straubinger

If you have a "Sophos Mobile Security" or "Sophos Mobile Advance" license but this is still not working, I recommend opening a support case so this can be looked into further.

Currently, I don't see any open bug reports or known issues regarding this problem.

Kushal Lakhan

Team Lead, Global Community Support
Connect with Sophos Support, get alerted, and be informed.
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Qoosh over 2 years ago in reply to Markus Straubinger

If you have a "Sophos Mobile Security" or "Sophos Mobile Advance" license but this is still not working, I recommend opening a support case so this can be looked into further.

Currently, I don't see any open bug reports or known issues regarding this problem.

Kushal Lakhan

Team Lead, Global Community Support
Connect with Sophos Support, get alerted, and be informed.
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data