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Sophos Secure Email Application Notification Issues -- Android

BrucekConvergent

So I have a user that is reporting that they are not receiving any notifications from their Sophos Secure Email app when it is not open on the screen.  This sounds like an old thread I dug up from 6 years ago:  Secure Email for Android - Notifications do not work unless app is open? - Discussions - Sophos Mobile - Sophos Community

All notifications are enabled in the app, and in the phone for the app.  Is this something that is still broken from 6 years ago, or am I missing something?



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  • 0 in reply to Cooper Mett

    Uh, no as I stated I made sure all notifications were enabled for the app on the phone and in the app itself.  First thing I checked.

    CTO, Convergent Information Security Solutions, LLC

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