LDAPS problem after update from 9.6.3 to 9.7.3

Hi There,

This is caused by the underlying Java version deactivating TLS 1.0 and 1.1 that Sophos Mobile still uses to establish a connection to the LDAP server.
 Kindly follow the steps below:

1. Sign in to the operating system where Sophos Mobile is installed.
2. Stop the Sophos Mobile service.
3. Go to the folder %MDM_HOME%\wildfly\standalone\configuration\.
4. Edit the file smc.properties using a text editor (for example Notepad).
5. Change the line smc.ldap.tls.protocols=TLSv1,TLSv1.1 to smc.ldap.tls.protocols=TLSv1,TLSv1.1,TLSv1.2.
6. Save the changes.
7. Restart the Sophos Mobile Server.

After following this procedure, the Sophos Mobile Server will utilize TLS 1.2 for the LDAPS connection.

Hi There,

This is caused by the underlying Java version deactivating TLS 1.0 and 1.1 that Sophos Mobile still uses to establish a connection to the LDAP server.
 Kindly follow the steps below:

1. Sign in to the operating system where Sophos Mobile is installed.
2. Stop the Sophos Mobile service.
3. Go to the folder %MDM_HOME%\wildfly\standalone\configuration\.
4. Edit the file smc.properties using a text editor (for example Notepad).
5. Change the line smc.ldap.tls.protocols=TLSv1,TLSv1.1 to smc.ldap.tls.protocols=TLSv1,TLSv1.1,TLSv1.2.
6. Save the changes.
7. Restart the Sophos Mobile Server.

After following this procedure, the Sophos Mobile Server will utilize TLS 1.2 for the LDAPS connection.

Hi,

problem solved, thankyou very much.

Best regards

Michael

You're always welcome Michael, if you have more queries in the future, please feel free to reach us.