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official enrollment download location of Sophos APK file not working on androids?

We are using a mixed environment with  Device Admin for Android 9 and older. And Google Enterprise for 10 and higher. Al enrollments with Samsung KME.

Since a few weeks, when you hard reset i.e. an android 9 or older device. The enrollment gets stuck at the download point of the sophos MDM apk. (cannot download)

Our Sophos (on premis server) shows a link in the settings: http://downloads.sophos.com/mobile/current/SophosMobileControl.apk. That same link is in KME to download the app.

When I test the link on a random Windows PC, the apk is downloading just fine. When I test the link in a random android browser : "not found" .

Why ? whats the difference? I now use a freeware server link with the APK file on it. That works for now, but why are all androids blokking this link ?

PS: http or https makes no diffence, nor does the used internet connection.



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  • Found it !. Shame on me... In Samsung KME I removed the url under "MDM Agent APK*"  in the profile. Then click ADD, paste (the exact same) url. Samsung starts checking the link and saves it. Now its working. No idea why this was necessary, but glad that the problem was not a Sophos issue.

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  • Found it !. Shame on me... In Samsung KME I removed the url under "MDM Agent APK*"  in the profile. Then click ADD, paste (the exact same) url. Samsung starts checking the link and saves it. Now its working. No idea why this was necessary, but glad that the problem was not a Sophos issue.

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