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Sophos MDM for IPads - Re-assigning IPADS to another user

Ninjatech1969

Hello Boys and Girls!

I am new to the Sophos MDM.. How does the process of re-assigning device work? Currently I have an assigned user on my test IPAD with Outlooks and other APPS

configured for the specific user. If that user leaves and I want to re-assign the IPAD. I login to the portal and re-assign the IPAD I get that part. However all the settings

of the previous user is still there including the apple ID . I am lost on this process. Can someone clarify this for me please...

I want X user once they leave the company I can remove profile in the IPAD and re-assign to another user with their own profile



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  • 0

    You can configure iPhones and iPads to auto-enroll with Sophos Mobile  allowing users to enroll devices on their own and carry out other tasks without  To do so, you use Apple Configurator 2 to assign devices to the Sophos Mobile MDM server.  During setup, the devices are automatically enrolled with Sophos Mobile.

    LBrands Aces

  • 0 in reply to Anthony Reed

    I was successfully able to apply this policy on devices that are manually enrolled. However DEP devices I cannot make this to work ..after deploying the policy manually, no errors showing when applying the policy however when I go to the devices it shows  Allowed Container not active ...What is the deal with this

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  • 0 in reply to Anthony Reed

    I was successfully able to apply this policy on devices that are manually enrolled. However DEP devices I cannot make this to work ..after deploying the policy manually, no errors showing when applying the policy however when I go to the devices it shows  Allowed Container not active ...What is the deal with this

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