Installing application via Sophos MDM

Question

I accidentally deleted the Apple calendar on one of our devices. I pushed the install from the console, but it is requiring an apple ID login. However, this profile does not allow logging into the app store. Is there a way I can get around this without wiping and starting over? Thanks

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Andrew Mullins · Answer

is the device supervised? also do you have enough VPP licences for the app? answering no to either i suspect it would pop up with apple id to install this app on the device when pushed