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Hello,
we upgraded our SMC Server from 8.6 to 9.5 last week.
Within the Web interface, under manage / devices, we are not able to click a device, nor use the pull down menu and edit it. The site gets refreshed and a popup in the upper right corner says:
We are using standard browsers like Chrome and Firefox.
I havn´t tested all of our 100 devices, but some work, and some don´t, Registering new devices works, too, but then I´m not able to push other profiles, as I can´t access the page.
Hi PhilippZ
From what you are describing, it could be a database issue. However, we would need to investigate further. Can I get you to open a support case.
I also suggest that you gather the server logs and send them to the case.
After you open a case, can you please PM to me the case number?
Regards,
Technical Support Engineer | Sophos Support Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts | If a post solves your question use the 'This helped me' link