Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 7 subscribers
  • Views 1021 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cannot request for trial for On-Premise mobile control

Kandarp Desai1

Hi,

For 3 times I downloaded the trial setup of On-premise of Sophos Mobile Control and installed it. But I am always getting stuck at this part. as shown below in pic. The biggest problem is that the customer care team is asking me to redownload and try it with different email ID again and again. Now asking me to do it 4th time, i am tired frankly. Please check out the error it gives me when I request trial ( I use the same email used to download the setup to request the trial )

 



This thread was automatically locked due to age.
Parents
  • 0

    Hi Kandarp,

    Sophos Mobile comes with a 5 user / 30 days license out of the box. As you see an error I assume, the server cannot reach home to retrieve the license. Can you verify that all ports required are open? Do you see any error message during installation?

    Best regards,

    Thomas   

Reply
  • 0

    Hi Kandarp,

    Sophos Mobile comes with a 5 user / 30 days license out of the box. As you see an error I assume, the server cannot reach home to retrieve the license. Can you verify that all ports required are open? Do you see any error message during installation?

    Best regards,

    Thomas   

Children
No Data
Unfiltered HTML