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Android Enterprise - Play Store issue [DF-DFERH-01]

Hello,

 

since a few days i got following issue using Google Play on Android Enterprise (Device Owner).

 

Apps on the first page "Enterprise" are showed correctly but when i try to switch to another page e.g. "Business", play store shows "Error [DF-DFERH-01]".

This happens not to all devices, but on most of them. Every app from the other pages can be found and installed when searching in play store for them.

 

Of course i've tried to ask uncle google but those solutions didn't work for my problem. I've wiped the Cache of Google Play and Google Play Services, uninstalled all of the updates and tried to auth again via Control-App.

 

Is there a maximum amount of devices i can use with one Managed-Google-Play-Account? (currently ~200).

 

Does anyone else have the same issue or a solution for it?



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Parents
  • Good morning everybody,

     

    last friday i received an e-mail in which i was told that the global escalation support is analyzing the issue.

     

    Since Monday i can use Play-Store on my devices in a normal way - as far as i can say. I tried on 5 devices on which the issue occured before.

     

    New registered devices also doesn't have the issue.

     

    Can anyone confirm that?

Reply
  • Good morning everybody,

     

    last friday i received an e-mail in which i was told that the global escalation support is analyzing the issue.

     

    Since Monday i can use Play-Store on my devices in a normal way - as far as i can say. I tried on 5 devices on which the issue occured before.

     

    New registered devices also doesn't have the issue.

     

    Can anyone confirm that?

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