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4 Virus that must be manually deleted

Alan Holty

I downloaded Sophos for Mac this afternoon and let it scan my computer.  I have 4 alerts or Virus that must be removed manually.  I have tried to figure it out on the website, but I have not got very far.  There is not a quarantine option when I click on the "S" at the top of my screen.

3 of the files have a .zip and 1 has a .class

 

  • Manual cleanup required: 'Mal/ByteVer-A' at '/Users/alanholty/.jpi_cache/jar/1.0/count.jar-13dd95a5-37ecfae0.zip'
    Oct 16, 2017 2:27 PM
    More Info Ignore
  •  
    ComputerAlHolty
    Manual cleanup required: 'Troj/ByteVeri-N' at '/Users/alanholty/.jpi_cache/jar/1.0/count.jar-1cbac3a3-512d62e2.zip'
    Oct 16, 2017 2:27 PM
    More Info Ignore
  •  
    ComputerAlHolty
    Manual cleanup required: 'Troj/ByteVeri-G' at '/Users/alanholty/.jpi_cache/jar/1.0/count.jar-6f603a77-228b18a0.zip'
    Oct 16, 2017 2:27 PM
    More Info Ignore
  •  
    ComputerAlHolty
    Manual cleanup required: 'Mal/Iframe-F' at '/Users/alanholty/.jpi_cache/file/1.0/SecurityClassLoader.class-6fd9f626-5d79246e.class'
    Oct 16, 2017 2:22 PM

 

I have no idea what any of this means, or how to delete the files.  Any help would be greatly appreciated!

Thank you!



This thread was automatically locked due to age.
  • 0

    Dear Alan Holty,

     

    Seems like its pointing to your user profile below. Also ensure to Enable "HIDDEN ITEMS / FILES & FOLDERS" in File Explorer When you are looking for Files

  • 0 in reply to skyisbluescreen

    How do you enable hidden folder?

  • 0 in reply to Alex Taylor

    Alex 

    In Windows Explorer Turn On Option To Show Hidden Files & Folders

    Or 

     Copy the Directory Path in RUN and Open It. 

  • 0 in reply to skyisbluescreen

    I am running on Mac. While I have you, do you know how to access "/Volume/.." Files? Very desperate..

    "Finder->Go to Folder" is useless and there are no ways to custom scan on my Mac for Sophos free. I have read every forum possible along with all instructions posted by sophos (which are painfully old and not valid in 2017)

  • 0 in reply to Alex Taylor

    Oops... Not Much Familiar With Mac.

    Any Mac Experts Here??

  • 0

    Alan Holty said:

    I downloaded Sophos for Mac this afternoon and let it scan my computer.  I have 4 alerts or Virus that must be removed manually.  I have tried to figure it out on the website, but I have not got very far.  There is not a quarantine option when I click on the "S" at the top of my screen.

    3 of the files have a .zip and 1 has a .class

     

    • Manual cleanup required: 'Mal/ByteVer-A' at '/Users/alanholty/.jpi_cache/jar/1.0/count.jar-13dd95a5-37ecfae0.zip'
      Oct 16, 2017 2:27 PM
      More Info Ignore
    •  
      ComputerAlHolty
      Manual cleanup required: 'Troj/ByteVeri-N' at '/Users/alanholty/.jpi_cache/jar/1.0/count.jar-1cbac3a3-512d62e2.zip'
      Oct 16, 2017 2:27 PM
      More Info Ignore
    •  
      ComputerAlHolty
      Manual cleanup required: 'Troj/ByteVeri-G' at '/Users/alanholty/.jpi_cache/jar/1.0/count.jar-6f603a77-228b18a0.zip'
      Oct 16, 2017 2:27 PM
      More Info Ignore
    •  
      ComputerAlHolty
      Manual cleanup required: 'Mal/Iframe-F' at '/Users/alanholty/.jpi_cache/file/1.0/SecurityClassLoader.class-6fd9f626-5d79246e.class'
      Oct 16, 2017 2:22 PM

     

    I have no idea what any of this means, or how to delete the files.  Any help would be greatly appreciated!

    Thank you!

     

    Alan,

    These are in some kind of Java cache in the account of user: alanholty  You need to clear the Java cache in that account.  You could also uninstall Java and rescan.  You should not install Java on a Mac unless you absolutely need it.

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