SOPHOS has found Mal/Dyreza-U on my Mac. The auto clean-up has failed, but I get no option to remove the thing manually either. Any advice would be much appreciated.
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SOPHOS has found Mal/Dyreza-U on my Mac. The auto clean-up has failed, but I get no option to remove the thing manually either. Any advice would be much appreciated.
Hi Adam,
Does it give you details of the file that is being detected? if you can locate it manually you might be able to delete it. It is possible it is already gone, which is why cleanup failed.
The first thing I suggest you try is removing them item from the quarantine, restart the computer and start a scan. If it finds it a second time hopefully it will be able to remove it. If it doesn't find anything then it has already been removed.
Hi Adam,
Does it give you details of the file that is being detected? if you can locate it manually you might be able to delete it. It is possible it is already gone, which is why cleanup failed.
The first thing I suggest you try is removing them item from the quarantine, restart the computer and start a scan. If it finds it a second time hopefully it will be able to remove it. If it doesn't find anything then it has already been removed.