LAB's email address is classified as spam

Hi,

I have been trying to send messages to the Sophos labs email address as per the KBAs and all messages have been blocked by RSPs as SPAM.

I have sent the messages to other accounts and they are delivered.

Please setup an alternative address that does not include SPAM in the name.

Thank you

Ian

Even XG anti-spam engine thinks the LAB email address is a spam sender.



added additional information
[edited by: rfcat_vk at 2:27 AM (GMT -8) on 5 Dec 2024]