Hello Sophos Support,
I have recently configured a new setup for Sophos email security. The requirement is for two (2) users to have encryption-enabled capability. The environment is based on O365, Configured with Sopho Mail Flow (NOT gateway)
Other users not part of the Sync Group are get email and calendar notifications bounced. This concern is the O365 Exchange mail flow rule #0, which determines how email is routed inbound and outbound.
Can you direct me to documentation on configuring the rule or setting priority for the exchange mail flow to accommodate users and groups not synced to the Sophos Mail Flow remain Solution?
Thank you
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[edited by: Raphael Alganes at 3:15 PM (GMT -8) on 6 Jan 2025]