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Discussions Can’t refresh report on an iPad

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Can’t refresh report on an iPad

Stuart James 6 months ago

Unable to do a refresh of the email report on an iPad. Pressing it initiates a clawback.

Wondering if this the same for other tablets or just an iPad issue?

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Stuart James 5 months ago in reply to Tom Foucha +1 verified

So. After a month of investigating, Sophos Support came back with this. Not supported on Apple ipads or iphones. @tom foucha FYI This is regarding your service request number 07359759. Trust you…

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0 Tom Foucha 6 months ago

please open a support ticket.
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+1 Stuart James 5 months ago in reply to Tom Foucha
So. After a month of investigating, Sophos Support came back with this.

Not supported on Apple ipads or iphones.

@tom foucha FYI

This is regarding your service request number 07359759.

Trust you are doing well.

According to the update from the development team, Sophos Central is not supported on Mobile devices and is currently supported on the web browsers below.

Google Chrome.

Microsoft Edge.

Mozilla Firefox.

Apple Safari (Mac only).

Please refer to the below link for more information on Supported Web Browsers

https://docs.sophos.com/central/customer/help/en-us/ManageYourAccount/SupportedBrowsers/index.html#:~:text=We%20aim%20to%20support%20the,.sophos.com%2Funsupported

Please let us know if you have any other concerns in this regard.
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Vote Up +1 Vote Down

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+1 Stuart James 5 months ago in reply to Tom Foucha
So. After a month of investigating, Sophos Support came back with this.

Not supported on Apple ipads or iphones.

@tom foucha FYI

This is regarding your service request number 07359759.

Trust you are doing well.

According to the update from the development team, Sophos Central is not supported on Mobile devices and is currently supported on the web browsers below.

Google Chrome.

Microsoft Edge.

Mozilla Firefox.

Apple Safari (Mac only).

Please refer to the below link for more information on Supported Web Browsers

https://docs.sophos.com/central/customer/help/en-us/ManageYourAccount/SupportedBrowsers/index.html#:~:text=We%20aim%20to%20support%20the,.sophos.com%2Funsupported

Please let us know if you have any other concerns in this regard.
Cancel
Vote Up +1 Vote Down

Cancel

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