Hello everyone,
This is my first post and I am here to ask for help or just information about google directory synchronization in the Sophos Central people section but focused on the Sophos email Security product.
We recently acquired the Email Security product for our organization, in this context we currently have our corporate email with Google Workspace, given the above we use the synchronization detailed in "Set up synchronization with Google Directory" (https://docs.sophos.com/central/Customer/help/en-us/PeopleAndDevices/DirectoryService/SetUpSynchronizationWithGoogleDirectory/index.html).
We were able to successfully perform the synchronization of users from the Google Workspace directory, which brought the following data: full name, email and groups to which they belong in Google Workspace, as follows:
In the instructions ("Set up synchronization with Google Directory") shared above it is explicitly mentioned that the mailboxes will also be synchronized if I understand it correctly.
When reviewing the mailboxes section in Central Sophos, it is realized that they were not synchronized, which prevents us from continuing with our final implementation. We would like to know if indeed with this synchronization of the google directory we will be able to create the mailboxes of each user in the mentioned section. The mailboxes created and shown in the image were tested but after synchronization they simply appeared as "no data".
Unfortunately if this synchronization does not allow the synchronization of mailboxes we would have to do it manually as mentioned in the tutorial. Is there any other way to do it than manually?
We appreciate any help or information
Have a great day
Best regards
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