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Radio buttons would be great if they worked!

Nigel Storrie

Every time I use them the emails simply reappear?

can anyone help?



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[edited by: Raphael Alganes at 8:25 AM (GMT -7) on 2 Jun 2023]
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  • 0

    Need more information, this doesn't provide enough detail to assist.

  • 0 in reply to Tom Foucha

    Hi Tom,

    When Sophos lets me know there are messages in quarantine I follow the login link and look at the emails. There is a radio button which allows me to select all the messages and the I can release or release allow or delete and finally delete and block. If I select all and delete and block the messages disappear momentarily then reappear. If I click one messages individually then delete, I get a green box that confirms it has been done and I have do them all individually to clear the list. 

    Nigel Storrie
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  • 0 in reply to Tom Foucha

    Hi Tom,

    When Sophos lets me know there are messages in quarantine I follow the login link and look at the emails. There is a radio button which allows me to select all the messages and the I can release or release allow or delete and finally delete and block. If I select all and delete and block the messages disappear momentarily then reappear. If I click one messages individually then delete, I get a green box that confirms it has been done and I have do them all individually to clear the list. 

    Nigel Storrie
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