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outbound

Kennedy Dzah over 2 years ago

Please help me configure outbound email. I configured it by myself but i keep getting this error when i run test below

"Test status: Test failed. DNS record does not match. Please check your DNS records and try again."

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[edited by: Raphael Alganes at 7:52 AM (GMT -7) on 30 May 2023]

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0 FormerMember over 2 years ago

Hey Kennedy Dzah, Welcome to Sophos Community.

Can you share the snapshot of your configuration? Is this a local Exchange or any other mail server that the UTM is securing? Where do you get this error?
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0 Kennedy Dzah over 2 years ago in reply to FormerMember
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0 FormerMember over 2 years ago in reply to Kennedy Dzah

Yes, Seems about right. The test-check should be successful now
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0 Kennedy Dzah over 2 years ago in reply to FormerMember

Do i have to wait for a while ?
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0 FormerMember over 2 years ago in reply to Kennedy Dzah

No, Usually this reflects in about a minute. When I tested with my domain, It reflected in seconds
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0 Kennedy Dzah over 2 years ago in reply to FormerMember

it still doesnt work
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0 Kennedy Dzah over 2 years ago in reply to Kennedy Dzah

still shows this
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0 FormerMember over 2 years ago in reply to Kennedy Dzah

You still have your Domain at the end in the name. There should be no Domain name in the end. Just the Name that was given in central.

End with '_domainkey'
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0 Kennedy Dzah over 2 years ago in reply to FormerMember

i see that but the name appears automatically
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0 Kennedy Dzah over 2 years ago in reply to Kennedy Dzah

even when i delete it doesn't
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0 FormerMember over 2 years ago in reply to Kennedy Dzah

Try hitting "Test Record" button a couple of times as I noticed that it is not detecting it right away
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0 Kennedy Dzah over 2 years ago in reply to FormerMember

ok what is causing this issue
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0 Kennedy Dzah over 2 years ago in reply to FormerMember

ok what is causing this issue
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