Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 3 replies
  • Subscribers 17 subscribers
  • Views 2254 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Restrict user from releasing quarantined email

Chad Svihel

Is there ability to allow users to get a summary of quarantined messages but NOT be able to Release or Delete - we want users to be able to see what was quarantined then contact IT if they want something released vs self serving it.

I was unable to find documentation on how to go about doing this.

Thanks!



Added tags
[edited by: Raphael Alganes at 9:10 AM (GMT -7) on 29 May 2023]
Parents
  • 0

    Thanks - this is helpful and gives me much more confidence.

  • 0 in reply to Chad Svihel

    You can actually test this.

    There is a Spam flag called "gtube" in the internet. Go to a privat email address, send yourself a email with this body string and it will automatically go into "spam", as all products will mark this email as Spam (its a Spam test string). 

    Then create a DLP, which quarantine a email with Body "Sophos Test". Send yourself a emai with this body. 

    Both will be quarantined but only the first email will be visible for the user. 

    __________________________________________________________________________________________________________________

Reply
  • 0 in reply to Chad Svihel

    You can actually test this.

    There is a Spam flag called "gtube" in the internet. Go to a privat email address, send yourself a email with this body string and it will automatically go into "spam", as all products will mark this email as Spam (its a Spam test string). 

    Then create a DLP, which quarantine a email with Body "Sophos Test". Send yourself a emai with this body. 

    Both will be quarantined but only the first email will be visible for the user. 

    __________________________________________________________________________________________________________________

Children
No Data
Unfiltered HTML