Restrict user from releasing quarantined email

Is there ability to allow users to get a summary of quarantined messages but NOT be able to Release or Delete - we want users to be able to see what was quarantined then contact IT if they want something released vs self serving it.

I was unable to find documentation on how to go about doing this.

Thanks!



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[edited by: emmosophos at 8:34 PM (GMT -7) on 3 May 2021]
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  • Thanks - this is helpful and gives me much more confidence.

  • You can actually test this.

    There is a Spam flag called "gtube" in the internet. Go to a privat email address, send yourself a email with this body string and it will automatically go into "spam", as all products will mark this email as Spam (its a Spam test string). 

    Then create a DLP, which quarantine a email with Body "Sophos Test". Send yourself a emai with this body. 

    Both will be quarantined but only the first email will be visible for the user. 

    __________________________________________________________________________________________________________________

Reply
  • You can actually test this.

    There is a Spam flag called "gtube" in the internet. Go to a privat email address, send yourself a email with this body string and it will automatically go into "spam", as all products will mark this email as Spam (its a Spam test string). 

    Then create a DLP, which quarantine a email with Body "Sophos Test". Send yourself a emai with this body. 

    Both will be quarantined but only the first email will be visible for the user. 

    __________________________________________________________________________________________________________________

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