Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

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Advisory: Google service interruption could affect Sophos product mail delivery

emmosophos

Hello Community,

Overview
Advisory: Google service interruption could affect Sophos product mail delivery

We have seen an increase in call volume due to an issue with Google's mail service. It appears at this time that random emails to Google's mail service are getting bounce back messages and failing to send. Google appears to be aware of this issue and more information can be found here www.google.com/appsstatus

Applies to the following Sophos product(s) and version(s)


Any Sophos product or service which delivers email to Gmail. These can range from Sophos Central email, XG, UTM, PMX and Email appliance. This could also affect our ability to email customers if their email is hosted by google.


Impact


Any email going to a Gmail email account may get rejected by Gmail's mail server.

Current status


Gmail appears aware of the issue and are investigating.
www.google.com/appsstatus

What to do


Please refer to the following link for more information.

Related information


www.google.com/appsstatus



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