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Discussions Central email gateway, check email status - Authentication failures

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Central email gateway, check email status - Authentication failures

MasTer-OogWay over 3 years ago

Hi,

Is there a way to view the details of the email that has Authentication failures?

eg., sender and recipient?

Can't find any details in the Message Summary or Message History

TIA

Oogway

Added tags
[edited by: Raphael Alganes at 7:12 AM (GMT -7) on 26 May 2023]

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0 LuCar Toni over 3 years ago

Authentication Failures are likely emails, which gets dropped by the entire MTA of Central. As Central is a cloud based MTA with a lot of emails per seconds, it is crucial to drop a email as fast as possible, if a drop is needed. So, central will drop this email in the SMTP transmission as fast as possible.

Just an SMTP example: https://en.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol#SMTP_transport_example

Most likely we securely can drop those senders based on different Sophos labs requirements and should not see false positives.

Your question about the message summary seems to be related to missing emails? Or just curiosity?

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0 MasTer-OogWay over 3 years ago in reply to LuCar Toni

Just curiosity.

Thanks!
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0 MasTer-OogWay over 3 years ago in reply to LuCar Toni

Just curiosity.

Thanks!
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