Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 0 replies
  • Subscribers 17 subscribers
  • Views 914 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Whitelist 3rd Party Phishing Training Campaigns

VinniePie

Hi all,

I was wondering if anyone could help.  We have a customer that uses Sophos Mail and they have the Sophos Report Button in Outlook.

We are using phishing training from a third party provider (NOT Sophos Phish Threat) and despite us having whitelisted the sending domain, as soon as one user clicks the 'report' button, the message is getting quarantined for all users.  Is there any way to prevent this?  If not, this effectively renders phishing campaigns from any solution provider other than Sophos as useless.

Thanks

B



Edited tags
[edited by: Raphael Alganes at 2:29 AM (GMT -7) on 8 Jun 2023]
Unfiltered HTML